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Fox and Jane Salon

Client Coordinator

Office – New York, New York
Department Office
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $13.00 or BOE

Fox & Jane Salon is looking for a beauty-loving, self-motivated, charismatic Customer Care Specialist who is interested in a full-time opportunity working in our call center in the Downtown Manhattan. If you enjoy the passion, energy, and sense that everyone is in it together, this may be the right opportunity for you.

About us
We are a call center that strives to not be a call center. We are an eclectic group of fun loving individuals who are committed to providing excellent customer service and bring our unique personalities to work each day! Our work environment is not the typical call center, everyone has a large desk and we are a team oriented, positive environment!  Definitely not the small cubicle world that call centers are known for.

The position
We are looking for a self-motivated, client-focused individual to provide exceptional service to both existing and potential customers. The ideal candidate is a hair lover whose passion transmits through the phone line. We are looking for someone with initiative, drive, and the determination to succeed.

Preferred Qualifications

  • 2-3 years' experience providing customer service over the phone
  • Experienced in developing relationships with customers
  • Excellent verbal and written communication skills
  • Ability to multitask
  • Skilled at online research
  • Ability to learn quickly in an ever changing environment
  • Professional communication with managers and team members
  • Proficiency with Microsoft Office applications
  • Must be friendly / no drama here
  • Strong preference given to candidates with Salon or Spa Booking experience, including both booking and customer care.

 

 

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  • Location
    New York, New York
  • Department
    Office
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
  • Compensation
    $13.00 or BOE
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